Question & Answers(11)
  • SRIJON DEYMay 10, 2017 05:27:48

    I have order this smartwatch on 05.04.17, and have paid for priority shipping which is costing me around US$ 17.55 extra clamming 3-6 business days shipping and today is 10.05.2017, and till date the item was not reached at me, worst service from EMS after charging so much, do you have any other courier option for fast shipping other then EMS.

    Customer Service Center:

    Pls your order should arrived in your country , pls contact with your local post .

    May 11, 2017 02:28:40

  • sonu291179May 10, 2017 10:47:53

    pls tell us how much time will u take to delivered my gadget

    Customer Service Center:

    Hi, it's out of stock , restocking will take around 2 weeks

    May 11, 2017 02:22:48

  • sonu291179May 10, 2017 10:54:38

    hei, this is my Order No.BN17E08H0402-EQDWCU which i have been placed on 8/5/17 can tell us approx time to delivered me

    Customer Service Center:

    Hi , it's out of stock .

    May 11, 2017 02:21:20

  • sonu291179May 8, 2017 13:55:38

    there is no mail sended to me for order confirmation from tomtop

    Customer Service Center:

    Yes , we received your order , but it's out of stock . Pls it will take around 2 weeks for restocking .

    May 9, 2017 03:44:35

  • amit kumarMay 8, 2017 13:40:51

    this device i have purchased on date 8/5/17 so where we can see our order dispatch time there is no mail come to me for order confirmation and the amount will be detect from my account pls help me out

    Customer Service Center:

    Pls let me know your email address and order number .

    May 9, 2017 03:06:00