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Question & Answers(4)
  • MarekSeptember 4, 2017 09:29:18

    Hi, why is my order BA17H24H5231-VJ4KSG on hold?

    Customer Service Center:

    Because the address is not clear , please kindly inform the address in detail .

    September 5, 2017 02:49:16

  • EdoxosAugust 18, 2017 15:03:38

    Hello. I have got a tracking number, but no tracking service finds my headphones. Since it was dispatched on August 9, 2017, it should reach me next week. Is it really dispatched? How can I track my parcel? Can you help me with it?

    Customer Service Center:

    Hi , please track your order through www.17track.com .

    August 22, 2017 07:26:36

  • Sophie J CoboDecember 19, 2016 13:31:24

    can i use this head phones im my computer

    Customer Service Center:

    yes.

    December 27, 2016 05:00:30

  • arshad aliOctober 29, 2016 10:38:25

    in case of goods are not received what can i do for that?

    Customer Service Center:

    Hello dear, Thanks so much for your inquiry,you are no need to worry about it, you will get a tracking number,and you can tracking your package online. You are great lucky to get this promotion,it surely cost-effective to buy it now .Hope you have a good experience at TOMTOP,and have a good day! Best regards

    November 1, 2016 01:46:57